Payment for treatment is due and payable the day services are rendered. It is our goal, however, to assist all patients in obtaining the dental treatment they deserve. Therefore, we are pleased to offer several payment options. Please read the following carefully. Our financial coordinator will answer any questions you may have and assist you in selecting the appropriate financial plan for your needs.
1. In addition to personal checks and cash, we also accept payment through MasterCard/Visa, American Express, and Discover.
2. We offer extended payment plans for upon approved credit or noncredit check. (Care Credit and Lending Club)
3. Dental Insurance
We are happy to file insurance claims and assist you in obtaining the maximum benefits specified in your contract.
Your insurance is a contract between you, your employer, and your insurance company. We are not a party to that contract. We will do our best to ESTIMATE your coverage and file your insurance on your behalf. Not all dental services are necessarily covered under your dental insurance plan. It is essential that you read and understand your coverage and pay special attention to any preauthorization requirements, exclusions and waiting periods.
Our office policy states that you are totally responsible for your bill. The ESTIMATED patient portion of the fee is due at the time of service. If a balance remains after we receive payment from your insurance carrier within 30 days, we will notify you. Failure of your insurance carrier to reimburse our office within 30 days will result in our billing you directly for the remaining balance.
We are committed to providing the highest quality of care. Our treatment recommendations and the dental services we provide are in the best interest of the patient’s health. The patient is responsible for payment in full regardless of an insurance company’s arbitrary determination of treatment necessity. If your coverage changes for any reason, please notify the office immediately.
Our practice is committed to providing the best treatment for our patients, and we charge what is usual and customary for our area and experience. You are responsible for payment regardless of any insurance company’s arbitrary determination for usual and customary fees. All delinquent accounts not paid within 60 days will be taken further action. I have read the Financial Policy. I understand and agree to this Policy.
Payment for Surgery
For any type of surgery, a payment or a payment plan agreement must be made 2 weeks prior to the date of your surgery. This ensures your surgery day and time.
Cancellations and Missed Appointments
We require 24 hours advance notice of a cancellation. Patients who do not provide 24 hours’ notice of a cancellation or who do not present for a scheduled appointment may be charged a fee. Patients who fail to present for a second appointment may be charged a fee or dismissed from the practice. After the second missed appointment, a letter will be mailed reiterating our policy and reminding the patient of the risk of dismissal should another appointment be missed.